New regulations for the management of old appliances will be introduced

Recently, the "Administrative Measures for the Administration of Old Electrical and Electronic Products (Revised Drafts for Comment)" of the Ministry of Commerce concluded the public solicitation of opinions, which means that the new regulations for the management of old household appliances will soon be introduced. It is understood that the "Measures" stipulates that in the future, real-name registration and establishment of archives will be required for the acquisition of old electrical and electronic products, and no less than 3 months warranty service will be provided for Jiu Jiadian.

Interpretation of the New Deal buy old appliances also have sales invoices invoice

The reporter learned that the "Measures" clearly stipulates that old electrical and electronic products include televisions, refrigerators, washing machines, room air conditioners, and microcomputers. At the same time, the "Measures" emphasizes the quality and safety of old home appliances and proposes that old home appliances also have a "warranty period". The old electrical and electronic product operators are required to provide sales vouchers or invoices to buyers and provide them with not less than 3 after the transaction is reached. Monthly warranty service, unless otherwise agreed by the parties to the transaction. According to analysis in the industry, this provision ensures that consumers can feel comfortable buying second-hand home appliances, and allows consumers to pay more attention to after-sales service when buying new home appliances.

In addition, the acquisition of old home appliances will be registered in the real name system in the future. The "Measures" require old electrical and electronic product operators to acquire old electrical and electronic products from individuals. They should register the seller's name and ID number; when purchasing from an enterprise, they should register the relevant contents of the business license.

Reporter visited consumer buyers concerned about after-sales service

It is understood that the purchase of second-hand home appliances are mostly renters, with the improvement of people's living standards, rental families are increasingly concerned about the quality of second-hand appliances, after-sales service and other issues. The reporter learned from the old home appliance trading market in Beichen District that the price of a second-hand TV with a well-known brand and after-sales service is 100 to 500 yuan higher than that of a non-famous brand TV with the same size. A brand of stove company sales staff also said that consumers are now more and more emphasis on product after-sales service, the company purchased 2,000 professional service vehicles into sales terminals this year, driven by the surge in sales.

The industry proposed the introduction of supporting rules to protect personal privacy

Regarding the terms of the "Measures" that will be used to implement real-name acquisition of old appliances, some citizens have expressed concern. "When you sell old appliances, you need to register information such as your name and ID number. What if the personal information is leaked out and used by criminals?" said Mr. Lee, who lives in the north of the institute.

According to Wu Hao, secretary general of the Tianjin Household Electrical Appliance Industry Association, the introduction of old household appliance management measures will help standardize the secondary home appliance trading market. Regarding the issue of leakage of privacy that consumers are concerned about, the relevant departments should issue supporting details as soon as possible to further refine the regulations to ensure that consumer privacy is not violated.